Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: January 2025

1. Introduction

Witsbb ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our products, or interact with our services.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name and contact information (email address, phone number, mailing address)
  • Account credentials and preferences
  • Payment and billing information
  • Product purchase history and preferences
  • Customer service communications

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website information
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Send you important updates about your orders and our products
  • Improve our website, products, and services
  • Send marketing communications (with your consent)
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website and conducting business
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given us explicit consent to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide personalized content and advertisements
  • Improve website functionality and user experience

You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of our website.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

8. Children's Privacy

Our products are designed for infants and children, but our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Witsbb Privacy Officer
Email: privacy@witsbb.com
Phone: +61 2 1234 5678
Address: Sydney, Australia

Data Protection Officer:
Email: dpo@witsbb.com

This Privacy Policy is governed by the laws of Australia and complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).